Terms of Service

Kweve is operated by [company legal name], registered in England and Wales (company number [number]) with its registered office at [registered address]. You can reach us at [email protected]. In these terms, “Kweve”, “we” and “us” mean that company, and “you” means the business using the service.

Kweve is for business use. By creating an account you confirm you are acting in the course of a business (a company, a sole trader, or a founder building one), that you are at least 18, and that you can bind the business you sign up for.

Kweve gives your business an AI team: a chief of staff you talk to, and specialists who research, write, analyse and execute work you approve, inside tools you connect. We grant you a non-exclusive, non-transferable right to use the service for your business while your subscription is active. We improve the product continuously, which means features will change, and occasionally be replaced or retired.

Keep your sign-in credentials secure: you are responsible for what happens under your account. Tell us straight away at [email protected] if you believe someone else has accessed it. One workspace serves one business; if you run several businesses, each needs its own workspace.

Kweve is currently in an invite-only phase. While that is true, some practical caveats apply:

• Joining the waitlist does not guarantee access. Invitations are at our discretion.
• Early-access features are provided as they are, without promised service levels, and may change or be withdrawn as we learn.
• Feedback you give us about the product may be used to improve it, without obligation or payment. Your business data is never “feedback”.
• Either of us can end early access at any time.

Paid plans are billed monthly through Stripe. Your plan includes a monthly credit allowance; credits measure the real computational work your team does, so heavier work uses more of them.

• Monthly credits reset at each billing cycle and unused credits do not roll over.
• Credits have no cash value and are not refundable.
• When your credits for the month run out, your team pauses until the next cycle or a top-up.
• If a payment fails and stays unpaid after we let you know, we may suspend the workspace until it is settled.
• We will give you at least 30 days’ notice before any price change, which takes effect at your next billing cycle.

Prices are stated exclusive of VAT, which is added where it applies.

Use Kweve for real business. Do not use it to:

• break the law, infringe anyone’s rights, or send spam or deceptive outreach through connected accounts;
• misrepresent AI-generated work as coming from a person where that matters legally;
• probe, overload or interfere with the service, or attempt to extract its underlying models, prompts or code;
• resell or provide the service to third parties as if it were your own;
• upload content you have no right to use.

We may suspend a workspace that puts the service or other customers at risk, and will tell you why when we do.

Kweve works inside tools you already use (email, calendar, documents, payments and others) when you choose to connect them. Connecting an account authorises Kweve to access it on your behalf, within the scopes you grant, until you disconnect it.

• You are responsible for having the right to connect each account and for complying with each platform’s own terms.
• Those platforms are not ours: if one changes, rate-limits or withdraws its interface, features that depend on it may stop working, and that is not a breach of this agreement.
• Disconnecting an account ends our access to it.

Your data stays yours. Everything you bring to Kweve and everything that flows through your connected accounts belongs to your business. You give us the permission we need to process it, for one purpose only: providing the service to you.

The work your team produces is yours too. You own the outputs your Kweve team creates for you: the documents, drafts, research and plans. We own the platform itself, including the software, the agent designs and everything that makes the service run.

Your Kweve team is built to do real, reviewable work, and the product requires your approval before anything leaves your workspace. Even so, be clear-eyed about the nature of AI:

• AI-generated work can contain errors, omissions or outdated information. Review it before you rely on it or send it onward.
• Nothing the service produces is legal, financial, tax or other professional advice.
• We do not guarantee business results. A good team improves your odds; it cannot promise outcomes.

For your account data we act as controller; for your business’s workspace content we act as your processor, on your instructions. The detail, including the providers who help us run the service and the international transfer safeguards, is in our Privacy Policy. Each of us will comply with the data protection law that applies to it.

We will provide the service with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided as it is: we do not promise it will be uninterrupted or error-free, and we exclude implied warranties. Where we depend on third-party platforms and AI models, we pass on the reliability we get.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Subject to that:

• neither of us is liable to the other for indirect or consequential loss, loss of profits, revenue, goodwill or data;
• our total liability under this agreement in any 12-month period is capped at the fees you paid us in that period, or £100 if you have paid none;
• you are responsible for the decisions you take and the communications you approve, including anything you instruct your team to send on your behalf.

You will cover us against third-party claims that arise from content you bring to the service, accounts you connect without the right to, or your breach of these terms.

You can cancel any time from your billing settings; your plan runs to the end of the paid period and does not renew. We can end the agreement with 30 days’ notice, or immediately if you materially breach these terms and do not fix it within 14 days of being told.

After your account closes you have 30 days to export your data, after which we delete workspace content as described in the Privacy Policy. Sections that by their nature continue (ownership, liability, this section) survive.

• We may update these terms as the product evolves; for material changes we will give you at least 30 days’ notice by email or in the app, and continuing to use Kweve after that means you accept them.
• If a court finds part of these terms unenforceable, the rest stands.
• Neither of us is responsible for delay caused by events outside reasonable control.
• You may not transfer this agreement without our consent; we may transfer it as part of a sale or restructuring of the business.
• These terms are the entire agreement between us about the service.
• This agreement is governed by the law of England and Wales, and its courts have exclusive jurisdiction.